Version: effective on 22 May 2019


Account security is of the utmost importance to us and we’ve taken several steps to protect your UPESI account-related information. Additionally, you should also ensure that you take all necessary precautions that will help protect your account and personal information.

Account Verification Processes

Your UPESI account is subject to verification procedures to maintain high levels of security, trust, and protection. If you are a first timer and you create a new UEPSI account on our website, you must provide certain personal information and complete the e-mail verification process.

Once your account is activated we immediately embark on a variety of manual and automated risk management procedures that allow us to highlight suspicious account activity. The goal is to identify any characteristics that seem unusual or inconsistent with your past usage. As part of this process we contract with industry leading service providers to verify personal and financial information. These services will never contact you directly or use your information for anything but the successful completion of your intended transaction.

Password Security

Your account is protected by a unique password that you create. Be extra wary when creating your passwords, and avoid using common words or phrases that may be easy to guess. Always keep this password confidential and never share it with anyone or your account will be at high risk of being compromised. On our end, we use Secure Socket Layer (SSL) with 256-bit encryption, the industry standard in secure server protection.

Internet Scams

There are fake websites that can steal your sensitive account and payment information in order to commit fraud. You may at some time receive an e-mail that looks like it came from UPESI, but is in fact not genuine. Such an e-mail may direct you to a website that looks similar to the UPESI website. You might even be asked to provide account information such as your e-mail address and password.

These false e-mails may contain potential viruses or malware that can detect passwords or sensitive data. We therefore recommend that you install an anti-virus program and keep it updated at all times.